Using data and feedback from our partners, we decided to work on some features and create a better experience for them. We are delighted to announce the new features on our foremost product; PayCentre Africa.
| Improved customer support system|
New and improved customer support system & experience.
All transaction issues/complaints can now be logged as tickets and followed through properly.
We have also changed our phone to +234017006213 to pick calls faster and reduce charges.
Email us: firstname.lastname@example.org
| Free Agent to Agent transfer|
You can now transfer funds from your PayCentre agent purse to another PayCentre agent’s purse, free of charge!
And you don’t need their bank account details, simply get the beneficiary agent’s ‘Agent Code’ which starts with PC/AGT.
Increased cash-out transaction limit.
We also increased the limit for cash-out/withdrawal transactions to #200,000. Now, our agents can carry out higher transaction values for their customers!
| Cardless (USSD) withdrawals – coming soon.|
Very soon, our partners will be able to carry out cardless (USSD) cash-out transactions for customers without ATM debit cards. The feature will work with over 16 Nigerian banks’ USSD codes.
We’ll show you how to carry out these transactions once the feature is live so stay tuned!
Which is your favourite and why? Share with us!